FAQ – Fire Pits

Why aren't there prices on the website?

We ship our fire pits worldwide. We want to make sure that you have the correct pricing and shipping information, in the correct currency, for your region. We will be happy to give you pricing for any of our products if you contact us.

What safety standards are your fire pits certified to?

All of our modern fire pits are certified to CSA/ANSI standards in North America and listed by ETL. In Europe they bear the CE marking and are tested and certified to the European Gas Appliance Directive 2009/142/EC. (see here for more information).

Are any of your propane fire pits self-contained?

Our standard fire pits are too low to accommodate propane tanks inside them, but if the site demands, we can create custom designs with extra height that can contain propane tanks.

How does the gas line connect?

The preferred installation method for our fire pits is to have a gas/propane line concealed under a decking surface or underground. The line is then brought up through the base of the fire pit vessel and connects to the burner inside.

Can I put a Paloform fire pit on a wooden deck?

Yes. Our gas or propane fire pits can be placed on any deck surface built to local building code standards. Wood-burning fire pits cannot be placed on wooden decks or any other combustible or non heat-stable surfaces.

Can I leave my firepit outside year-round? Do I need to cover it?

Our concrete and steel fire pits can be left outside year-round, but we recommend that they be covered with the supplied all-weather fabric cover during the winter or if unused for extended periods. This helps to prolong the life of the burner components. All our firepits have a drainage hole on the underside – it is important that this drainage hole not become clogged or covered, as allowing the vessel to fill with water can damage the vessel and/or the burner.

How do you turn on a Paloform fire pit?

We employ two types of burners in our modern fire pits: circular and linear. Our circular burners are available in match-lit versions that are manually lit with a butane lighter or long match; or electronic ignition which can be controlled by a switch or wireless remote. Our linear burners are only available with electronic ignitions.

You state that one should not use a wood-burning fire pit on a concrete deck, yet one of your photographs is shot on a concrete deck.

Yes, unfortunately, it was during the shooting of these photographs that we discovered that you should not put a wood-burning fire pit on a concrete deck – but the photographs were too beautiful not to use.

What is included in the price?

Fire pit prices include everything needed to connect to a fuel source: all burner components, toppings and a cover.

Can you create custom fire pits?

Yes, we have created a wide range of custom fire pits for projects of all sizes. We can customize in Corten, powder-coated and stainless steel, as well as in hand cast concrete. We can utilize match-lit, electronic or ethanol burners.