Installation Planning

A qualified gas installer must connect and test the gas supply. A qualified electrician must complete any required electrical work. Follow the installation manual for the exact model and the applicable local requirements.

Use the installation manuals and technical drawings on the individual Paloform product pages. Select the correct model, fuel type, ignition system and regional version. For a custom installation, use the approved project drawing.

Your installer should check the product dimensions, weight, gas requirements, electrical requirements, clearances, ventilation, drainage, and service access. This allows the site to be prepared before delivery.

For many standard models, both services enter through an opening in the base of the fire pit. The precise location and available space are shown on the product drawing. For custom installations, use the approved project drawing.

Paloform supplies product documentation and technical support. You should arrange qualified local installers to complete the work. Any on-site service arrangement must be confirmed separately.

Check the installation manual for the exact model before choosing a wooden or composite deck location. The deck must be level, stable and able to support the unit. The installation must meet the model’s clearances and local requirements. Wood-burning fire pits must not be placed on combustible decking.

Possibly. The installation must meet the overhead clearance, ventilation, and local safety requirements. A covered area is not automatically suitable simply because it is outdoors.

Clearances depend on the model and regional certification. Refer to the minimum clearance diagram in the installation manual. Do not use a clearance measurement from a different Paloform model.

This requires a review of the enclosure’s ventilation, overhead clearance, and local rules. A screened porch may still restrict airflow. Paloform gas fire pits must not be operated in enclosed indoor spaces.

Yes. The ventilation openings or gaps shown in the installation manual must remain clear. Blocking them can affect combustion and may cause ignition or operating problems.

Yes, where the proposed design is suitable and approved for the burner. The enclosure must provide the required combustion air, drainage, clearances, and service access. Send the drawings to Paloform for technical review before construction.

The structure must support the full weight and meet the applicable safety requirements. Rooftop and exposed sites may need an approved anchoring method for wind or seismic conditions. Do not drill into the fire pit body without an approved Paloform method.

Paloform fire pits have drainage openings. These must remain unobstructed, and the surface underneath must allow water to escape. Standing water can damage the vessel or burner components.

There is no single pipe size for every installation. A qualified gas fitter must calculate it using the burner input, available pressure, pipe length, bends and other connected appliances. Give the installer the burner model and fuel type.

It depends on the incoming supply pressure and the requirements of the burner. Natural gas installations can require a regulator. The gas fitter must confirm the correct arrangement.

The valve must be accessible and meet local code requirements. Depending on the installation, it may be located on the supply line, in a suitable underground access box, or behind a factory-provided access panel.

Standard Paloform vessels do not accommodate propane cylinders. Cylinders are normally stored separately in an approved, properly ventilated location. Custom arrangements require specific design approval.

A qualified gas professional must determine the cylinder size and arrangement from the burner demand, expected operating time, temperature and available gas supply. An undersized cylinder can cause weak flame or insufficient gas during extended use or cold weather.

Standard electronic-ignition systems need an electrical supply as well as gas. Follow the manual for the exact burner and region. The match-lit burner itself does not need electricity, although a separate accessory or site control may.

Some installations may allow this arrangement. The transformer location, wiring length, wire size, and connections must be reviewed by Paloform Technical Support and the qualified electrician. Do not modify the supplied wiring without approval.

Yes, where the control system is compatible and the installation meets the applicable requirements. Ask the electrician to confirm the design before installation.

Burner media is the material placed directly around and over the burner tube. Decorative topping is the visible material placed above it. Both layers must be installed as shown in the installation manual.

Not necessarily. Follow the instructions for the exact burner and fuel type supplied. Do not substitute media instructions from a different burner.

Do not use unapproved stones or decorative materials. Some natural stones can crack or burst when heated. Use only materials approved by Paloform for the burner.

Incorrect placement can cause uneven flames, ignition problems or excessive heat in the wrong areas. Distribute the burner media as shown in the manual and keep the pilot ignition opening clear.

Do not force or modify the fittings. Send Paloform Technical Support photographs of the connections, the burner model, and the order reference so the correct connection arrangement can be confirmed.